Privacy policy

This Privacy Policy describes how Pogoloom (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

1. Personal Information We Collect

When you interact with Pogoloom, we collect information in two primary ways: automatically through your technology and directly from your input.

Device Information (Collected Automatically)

When you visit the Site, we automatically collect certain information about your device to ensure the website functions correctly and to understand how you use it. This includes:

  • Technical Data: Web browser version, IP address, time zone, and cookie information.
  • Interaction Data: Specific web pages or products you view, search terms that led you to the Site, and how you interact with our content.

Technologies used for this collection:

  • Cookies: Small data files placed on your device to track preferences.
  • Log Files: Records of actions occurring on the Site (IP address, browser type, date/time stamps).
  • Web Beacons/Pixels: Electronic files used to record how you browse the Site.

Order Information (Provided by You)

When you make a purchase or attempt to make a purchase, we collect specific details to fulfill your request:

  • Identifiers: Name, billing address, and shipping address.
  • Payment Details: Credit card numbers or other payment method information.
  • Contact Info: Email address and phone number.

2. How We Use Your Personal Information

We use the information we collect to provide you with our services, which includes:

  • Order Fulfillment: Processing payments, arranging shipping, and providing invoices or order confirmations.
  • Communication: Responding to your inquiries or providing updates on your order.
  • Risk Management: Screening orders for potential risk or fraud (specifically using your IP address).
  • Marketing: Providing you with information or advertising relating to our products or services, based on the preferences you have shared with us.
  • Optimization: Using analytics to improve our website design and assess the success of our marketing campaigns.

3. Sharing Your Personal Information

We share your Personal Information with third-party service providers to help us use your information as described above.

  • E-commerce Platform: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here.
  • Analytics: We use Google Analytics to help us understand how customers use Pogoloom. You can read more about how Google uses your data here. You can also opt-out of Google Analytics here.
  • Legal Compliance: We may share information to comply with laws and regulations, respond to a subpoena, or protect our legal rights.

4. Behavioural Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

How to Opt-Out of Targeted Advertising:

5. Your Rights & Data Retention

Data Retention

When you place an order through Pogoloom, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Contact Us

For more information about our privacy practices, or if you would like to make a complaint, please contact us at contact@maks-group.com